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When the time comes to address the financial and legal matters following the passing of a loved one who was a beneficiary of Tennessee's Medicaid program, TennCare, the Request for Release (RFR) form becomes a pivotal document. Situated at the crossroads of compassion and legal necessity, this form is specifically designed to navigate through the process of requesting TennCare to either waive or delay the recovery of its claim against the estate of the deceased. As such, the path it lays out includes providing crucial information about the deceased, insights into the probate court case if applicable, and specifics about any requests to have TennCare forego its claim recovery under certain circumstances – such as the deceased being survived by a spouse, a minor, or a child who is permanently and totally disabled as recognized by the Social Security Administration. In addition to the detailed information required about any trust that may involve the deceased with a Medicaid payback provision, the form also emphasizes the necessity of including accompanying documents, such as the deceased's death certificate, and if applicable, a child’s birth certificate, policy documents for long-term care insurance, and more. Furthermore, TennCare’s approach to ensuring accessibility and nondiscrimination in the process is reflected in its comprehensive communication assistance options, catering to a wide demographic by offering services in multiple languages and maintaining a firm stance against discrimination based on race, color, birthplace, language, age, disability, religion, or sex. This well-rounded form serves not only as a means for settling claims but also as a testament to TennCare's commitment to equitable access and sensitivity during challenging times.

Document Example

RFR PROCESSING UNIT 310 GREAT CIRCLE ROAD, 3W NASHVILLE, TN 37243 Phone: (615) 741-0636, Fax (615) 413-1941

Email: RFR.TENNCARE@TN.GOV

REQUEST FOR RELEASE

INCLUDE A DEATH CERTIFICATE

Deceased

Person’s

Name:

First

Middle

Last

Person Submitting Request

Name:

Address:

Street Address

 

Suite #

 

 

 

City

State

Zip Code

Phone:Email:

Information About Probate Court Case

Has a probate court case been filed? If yes, check the box and fill out the rest of this section.

County the case was filed in:

 

Date the case was filed:

Court Case Number:

 

 

 

 

Request that TennCare Waive or Delay Recovery of Claim

Are you are asking TennCare to waive (drop) or delay recovery of its claim? If yes, check any boxes that apply. See the instructions at the bottom of this page for the other documents you must send us with this page.

Deceased is survived by a child under 21

Deceased had long-term care insurance

Deceased is survived by a child that the Social Security Administration determined to be blind or permanently and total disabled.

Deceased is survived by a spouse

Surviving spouse’s full name

Surviving Spouse’s SSN

Information about Trust

Is the deceased the beneficiary of a trust with a Medicaid payback provision? If yes, check this box and list the trustee’s contact information below. Please provide a copy of the trust.

Name:

Address:

Street Address

 

Suite #

 

 

 

City

State

Zip Code

Phone:Email:

INSTRUCTIONS:

1.Email, mail or fax this completed page and the deceased’s death certificate to the RFR Processing Unit.

2.If the deceased is survived by a child under 21, also send us a copy of the child’s birth certificate.

3.If the deceased had long-term care insurance, also send us a copy of the policy documents with this page.

4.If the deceased was survived by a blind or disabled child, also send us a copy of the child’s birth certificate and the determination/award letter from the Social Security Administration.

5.If the deceased is the beneficiary of a trust with a Medicaid payback plan, also send us a copy of the trust.

Form: RFR 2021-2

Do you need help talking with us or reading what we send you?

Do you have a disability and need help getting care or taking part in one of our programs or services?

Or do you have more questions about your health care?

Call us for free at 866-389-8444. We can connect you with the free help or service you need. (For TRS call: 711)

We obey federal and state civil rights laws. We do not treat people in a different way because of their race, color, birth place, language, age, disability, religion, or sex. Do you think we did not help you or you were treated differently because of your race, color, birth place, language, age, disability, religion, or sex? You can file a complaint by mail, by email, or by phone. Here are two places where you can file a complaint:

TennCare

Office

of

Civil

Rights

U.S. Department of Health & Human

Compliance

 

 

 

Services, Office for Civil Rights

310 Great Circle Road, Floor 3W

 

200 Independence Ave SW, Rm 509F, HHH

Nashville, Tennessee 37243

 

 

Bldg., Washington, DC 20201

 

 

 

 

 

Email:

HCFA.Fairtreatment@tn.gov

Phone: 1-800-368-1019

Phone: 1-855-857-1673 (TRS 711)

 

 

(TDD): 1-800-537-7697

 

 

 

 

 

You can get a complaint form online at:

You can get a complaint form online at:

http://www.tn.gov/assets/entities/tenncare/

attachments/complaintform.pdf

 

http://www.hhs.gov/ocr/office/file/index.html

 

 

 

 

 

Or you can file a complaint online at:

 

 

 

 

 

https://ocrportal.hhs.gov/ocr/portal/lobby.jsf

 

 

 

 

 

 

Form: RFR 2021-2

Do you need free help with this letter?

If you speak a language other than English, help in your language is available for free. This page tells you how to get help

in a language other than English. It also tells you about other help that’s available.

Spanish:Español

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Llame al 866-389-8444 (TRS:711).

Kurdish:

یدروک

 

ەب یدنەویەپ .ەتسەدرەب ۆت ۆب ،ییاڕۆخەب ،نامز یتەمرای یناکەیرازوگتەمزخ ،تیەکەد ەسەق یدروک ینامز ەب رەگەئ :یراداگائ

866-389-8444 (TRS:711)..ەکب

 

 

Arabic:

اﻌﻟةيبر

866-389-8444

:ربﻗم لصتا .ﻣاجﻧا ﻟك ﺗﻣوﻓةر اﻐﻟﻟةیو اﺳﻣﻟاﻋةد ﺧدﻣتا اﻌﻟةیبر اﻐﻟﻟة ﻟﻛﺗﺗم اذا :ﺣﻟﻣةظو

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Chinese:

繁體中文

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(TRS: 711).

 

Vietnamese:

Tiếng Việt

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866-389-8444 (TRS:711).

 

 

Korean:

한국어

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French: Français

ATTENTION : Si vous parlez français, des services d'aide linguistique vous sont proposés gratuitement. Appelez le 866-389-8444 (TRS:711).

Amharic:አማርኛ

ማስታወሻ: የሚናገሩት ቋንቋ ኣማርኛ ከሆነ የትርጉም እርዳታ ድርጅቶች፣ በነጻ ሊያግዝዎት ተዘጋጀተዋል፡ ወደ ሚከተለው ቁጥር ይደውሉ 866-389-8444 (መስማት ለተሳናቸው:TRS:711 ).

Gujarati:ગજરાતીુ

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866-389-8444 (TRS:711) .

Laotian: ພາສາລາວ

ໂປດຊາບ: ຖ້າວ່າ ທ່ານເວ້າພາສາ ລາວ, ການບໍ ິລການຊ່ວຍເຫຼືອດ້ານພາສາ, ໂດຍບ່ໍ ເສັຽຄ່າ, ແມ່ນມີ ພ້ອມໃຫ້ທ່ານ. ໂທຣ 866-389-8444 (TRS:711).

German:Deutsch

ACHTUNG: Wenn Sie Deutsch sprechen, stehen Ihnen kostenlos sprachliche Hilfsdienstleistungen zur Verfügung. Rufnummer: 866-389- 8444 (TRS:711).

Tagalog:Tagalog

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Hindi:

ह िंदी

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(TRS:711) . पर कॉल करें।

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(दिदिवार्इ: TRS:711 ।

Persian:یسراف

اب .دشاب یم مهارف امش یارب ناگیار تروصب ینابز تلایهست ،دینک یم وگتفگ یسراف نابز ەب رگا :هجوت

.دیریگب سامت (TRS:711) 866-389-8444

Form: RFR 2021-2

Form Attributes

Fact Name Description
Form Identification The form in discussion is identified as RFR 2021-2, designed for various requests concerning TennCare, Tennessee's Medicaid program.
Purpose of the Form The form is used to request the release of information, including but not limited to asking TennCare to waive or delay recovery of its claim, especially in the event of a beneficiary’s death.
Submission Requirements To complete the request, additional documents such as the deceased’s death certificate, birth certificates for surviving children under 21, policy documents for any long-term care insurance, and copies of trust documents (if applicable) are required.
Governing Law and Support The form is governed by both federal and Tennessee state civil rights laws, ensuring nondiscriminatory treatment and access to assistance services in multiple languages to cater to diverse populations.

How to Fill Out Tenncare Request For Release

Filling out the TennCare Request for Release form is an important step in managing the estate of a person who has passed away, especially if TennCare has a claim against the estate. Here is how you can complete the form correctly and what to do once it's filled out.

  1. Start by writing the name of the deceased person, including their first, middle, and last names in the designated section.
  2. Next, fill in the Person Submitting Request section with your name, address, including street address, suite number if applicable, city, state, and zip code. Also, provide your phone number and email address.
  3. Check the appropriate box to indicate whether a probate court case has been filed. If so, fill in the county where the case was filed, the date it was filed, and the court case number.
  4. If you are requesting TennCare to waive or delay recovery of its claim, check the applicable boxes to indicate your reason(s). If you check any of these boxes, be prepared to provide additional documentation as mentioned in the instructions section of the form.
  5. If the deceased person was the beneficiary of a trust with a Medicaid payback provision, provide the trustee's contact information, including their name, address, phone number, and email. Remember to attach a copy of the trust document.
  6. Review the form to ensure all provided information is accurate and complete.
  7. Email, mail, or fax the completed page along with the deceased’s death certificate to the RFR Processing Unit. Their contact details are at the top of the form.
  8. Depending on the boxes you checked in step 4, also send the additional required documents, such as a copy of the child’s birth certificate or long-term care insurance policy documents, via the same method you used to submit the form.

After submitting the form and the necessary documents, the processing unit will review your request. This may take some time. If further information is needed, TennCare will contact you. Stay attentive to any mail or calls from them. Remember, it's important to comply with their requests promptly to ensure your application is processed efficiently.

Common Questions

What is the purpose of the TennCare Request for Release form?

The TennCare Request for Release form is used to notify TennCare about a deceased person's estate, asking TennCare either to waive (not pursue) or delay the recovery of any claim they might have on the estate. This is often required when the deceased was a recipient of TennCare services, and there might be a claim against their estate for the recovery of those benefits.

What information do I need to provide when submitting a Request for Release?

You need to provide detailed information, including the deceased person's name, the name and contact information of the person submitting the request, details about any probate court case filed, and specifics regarding the request to waive or delay TennCare's recovery claim. Necessary documents such as the deceased's death certificate, the birth certificate of any surviving children under 21, long-term care insurance policy documents, and relevant Social Security Administration determination letters for disabled or blind children must also be submitted.

How do I submit this form and the accompanying documents?

The completed form and all required documents should be emailed, mailed, or faxed to the RFR Processing Unit. The submission details, including email address, fax number, and mailing address, are specified on the form. Ensure to include the deceased's death certificate and any other requested documentation based on your specific request.

Can I request TennCare to waive its claim on the estate?

Yes, you can request TennCare to waive its recovery claim. You must check the relevant box on the form indicating your request and supply any required documents to support your case, such as proof of the deceased's long-term care insurance or documents regarding a surviving child's status as determined by the Social Security Administration.

What should I do if the deceased was the beneficiary of a trust with a Medicaid payback provision?

If the deceased was the beneficiary of such a trust, you need to indicate this by checking the appropriate box on the form and providing the contact information for the trustee. You also need to attach a copy of the trust document. This information will be used by TennCare to assess and process your request accurately.

Who can submit the TennCare Request for Release form?

The request can be submitted by a representative of the deceased's estate or any individual who has a legal interest in the estate or the resolution of TennCare's claim. This includes executors, legal representatives, or family members authorized to act on behalf of the deceased's estate.

What if I need assistance or have questions about completing the form?

If you need help completing the form or have questions about the process, TennCare offers free assistance. You can call their toll-free number for support. Assistance is available in multiple languages, ensuring you can receive help in a language you're comfortable with. Additionally, if you face difficulties because of your race, color, birth place, language, age, disability, religion, or sex, TennCare provides information on how to file a complaint.

Common mistakes

  1. Failing to include the death certificate with the Request for Release (RFR) form is a common oversight. The death certificate is a crucial document for processing the request, as it officially confirms the death of the person in question.

  2. Another mistake is neglecting to provide additional required documents for specific requests. For instance, if the deceased is survived by a child under 21, a copy of the child’s birth certificate is necessary. Similarly, copies of the policy documents are required if the deceased had long-term care insurance.

  3. Incorrectly filling in the deceased person’s information, such as mixing up the order of the first, middle, and last name, can lead to processing delays. Precise and accurate information ensures that the request is processed smoothly.

  4. Omitting information about the probate court case, if one has been filed, is another common mistake. This includes not checking the box to indicate a case has been filed, failing to provide the county where the case was filed, the date, or the court case number, all of which are essential for the RFR processing unit to appropriately handle the request.

  5. Some applicants neglect to request TennCare to waive or delay recovery of its claim explicitly. If there are conditions that might warrant a waiver or delay—for example, the deceased is survived by a child under 21 or by a spouse—it's vital to check the applicable boxes and provide necessary documentation like a birth certificate or a Social Security determination/award letter for a disabled child.

  6. Inadequately providing information about the deceased being the beneficiary of a trust with a Medicaid payback provision is another error. If this box is applicable, it's crucial to not only check the box but also to list the trustee’s contact information accurately and to include a copy of the trust.

Addressing these common mistakes can significantly streamline the process of filing a Request for Release with TennCare. Taking the time to review the form carefully and ensuring all required documentation is attached can help avoid delays in processing.

Documents used along the form

When managing a TennCare Request for Release form, various accompanying documents are essential for a comprehensive submission. These documents collectively support the release request and provide necessary details pertinent to TennCare, thus ensuring a smoother processing experience. The documents range from legal proofs of identity to detailed information regarding the deceased's estate. Below is a selection of other forms and documents commonly used alongside the TennCare Request for Release form, each playing a vital role in the context of health coverage and legal proceedings post an individual's passing.

  1. Death Certificate: A legal document issued by a government official that certifies the date, location, and cause of death. It is crucial for the verification of the deceased's identity and the formalization of death.
  2. Birth Certificate of a Child Under 21: This document serves as proof of age and relationship to the deceased, enabling TennCare to assess eligibility for certain waivers or benefits for surviving dependents.
  3. Social Security Administration Determination/Award Letter: This letter is necessary when the deceased is survived by a disabled or blind child, as it officially documents the child's status, thereby affecting the claim process.
  4. Long-Term Care Insurance Policy Documents: These documents provide details on the deceased's insurance coverage that might impact TennCare's recovery or claims process, particularly if the deceased had provisions for long-term care.
  5. Trust Document with Medicaid Payback Provision: If the deceased was the beneficiary of such a trust, this document outlines the terms, including Medicaid's entitlement to claim reimbursement from the trust after the beneficiary's death.
  6. Probate Court Documents: Including the will and documents relating to the administration of the deceased's estate. Probate court documents are essential for understanding the distribution of the deceased's assets and liabilities.
  7. Proof of Relationship Documents: These may include marriage certificates or domestic partnership documents, especially relevant if TennCare recovery or claims are contingent upon the deceased’s marital status.

Together, these documents provide a foundation for assessing TennCare's role in the context of the deceased's estate and health coverage implications for dependents. The collection of accurate and comprehensive documentation is paramount in facilitating a seamless process for all parties involved. Understanding the significance of each document allows for better preparedness and ensures that all relevant aspects of the deceased's affairs are considered in the TennCare Request for Release form submission.

Similar forms

The TennCare Request for Release form shares similarities with the HIPAA Authorization Form, primarily in its handling of sensitive information and consent mechanics. The Health Insurance Portability and Accountability Act (HIPAA), a US law designed to provide privacy standards to protect patients' medical records and other health information provided to health plans, doctors, hospitals, and other health professionals, necessitates a comprehensive framework for the authorization of information release. Both documents are integral in ensuring that personal health information is shared securely and only with explicitly authorized parties, emphasizing the individual's right to privacy and control over their medical information.

Another document that bears resemblance to the TennCare Request for Release form is a Life Insurance Claim Form. Such forms are used to request benefits following the death of an insurance policyholder. Like the TennCare form, a Life Insurance Claim Form requires the submission of a death certificate and detailed information about the deceased and the claimant. Both processes are sensitive to the needs of surviving family members, often in times of personal distress, and serve to alleviate future financial burdens by providing benefits or waiving claims.

The Social Security Administration's (SSA) Application for Survivor Benefits has parallels to the TennCare form, especially in how it demands documentation and personal information to process claims upon an individual's death. Survivor benefits applications require detailed personal information about both the deceased and the applicant, similar to the Request for Release, to determine eligibility for benefits. They also focus on the protection of survivors by providing financial support to eligible family members, including children and spouses, accentuating the government's role in social welfare.

Comparable in its purpose to the TennCare Request for Release form is the Medicaid Estate Recovery Program (MERP) Claim Form, which is used by state agencies to recoup Medicaid expenses from the estates of deceased Medicaid recipients. Both the MERP Claim Form and the TennCare form are concerned with the settlement of claims against an individual's estate, particularly relating to healthcare expenses and benefits. These documents underscore the balance between recuperating costs for publicly funded healthcare services and respecting the financial situations of surviving dependents.

The Probate Court Petition for Estate Administration mirrors the TennCare Request for Release form in its engagement with deceased individuals' estates. It initiates the legal process of managing and distributing a deceased person's assets, including addressing debts and claims against the estate, similar to the TennCare's objectives regarding the recovery or waiver of claims. Both necessitate a detailed understanding of the decedent's financial and familial circumstances, although from different angles—one seeking a broad settlement of the estate's obligations and the other focusing on specific claims related to healthcare.

A Release of Claim against Estate Form, used in the context of probate to absolve an estate from further claims, shares a functional resemblance with the TennCare Request for Release form. While the former is a broad acknowledgment that no further claims will be made against the estate, the TennCare form is a targeted request concerning TennCare's specific claims. The core commonality lies in their roles in estate management—ensuring that all claims are identified, addressed, and, where appropriate, resolved to facilitate the closure of the estate's financial obligations.

Last but not the least, an Advance Directive or Living Will often intersects with the dynamics of the TennCare Request for Release form. Although primarily used to dictate medical treatment preferences in anticipation of an incapacity scenario, Advance Directives serve to preemptively address matters that could later surface in forms like the Request for Release, i.e., decisions around prolonging medical care or interventions. Both documents cater to forward-thinking about healthcare choices, emphasizing autonomy and preemptive decision-making in one's medical and after-death affairs.

Dos and Don'ts

When completing the TennCare Request for Release form, certain practices can help ensure the process is smooth and successful. Here are five recommendations for actions you should take, along with five actions you should avoid.

What You Should Do:
  • Include all required documents: Make sure to attach the deceased’s death certificate and any other requested documents such as a birth certificate for a surviving child under 21 or long-term care insurance policies.
  • Provide accurate information: Double-check to ensure all information about the deceased, the person submitting the request, and any probate court case details are accurate and complete.
  • Check the applicable boxes: Carefully read each section and check all boxes that apply to your situation, especially concerning waivers or delays in the recovery of claims.
  • Use clear handwriting or type your responses: To avoid any misunderstandings or processing delays, ensure your handwriting is legible or, if possible, type your information directly into the form if it’s available in an editable format.
  • Reach out if you need help: Utilize the contact information provided on the form if you have any questions or need clarification on the completion process. Assistance is available in multiple languages if needed.
What You Shouldn't Do:
  • Do not leave sections incomplete: Avoid skipping sections that are applicable to your situation. An incomplete form can lead to delays in the processing of your request.
  • Do not forget to sign the form: Ensure that the form is signed before submitting. An unsigned form may be considered invalid.
  • Do not use correction fluid on the form: If you make a mistake, it's better to start over with a new form than to use correction fluid, as alterations can raise questions about the authenticity of the information provided.
  • Do not ignore the instructions: Failing to follow the specific instructions, including what additional documents to submit, can prevent your form from being processed efficiently.
  • Do not delay in submitting the form: Make sure to submit the form and all necessary documentation promptly to avoid any potential issues with TennCare's claim recovery process.

Misconceptions

Understanding the TennCare Request for Release (RFR) form can be challenging, with several misconceptions surrounding the process. Here, we aim to clarify these misunderstandings to ensure that individuals are well-informed before they proceed.

  • Only a family member can submit the RFR form. This is incorrect. Although family members are often the ones submitting the RFR form, an executor or administrator of the estate, or anyone with a legally recognized interest in the estate, can also submit the form.

  • Submitting the RFR form is a complicated process. While dealing with the death of a loved one can be overwhelming, TennCare has tried to make the RFR process as straightforward as possible. Clear instructions are provided on the form itself, guiding you on how to fill it out and what documents are required.

  • A lawyer must complete the form. While it can be helpful to consult with a legal professional, especially in complex cases, it's not a requirement. The form is designed to be completed by non-lawyers. If you're unsure about something, seeking legal advice might be beneficial, but it's not a prerequisite for submission.

  • The form only serves to notify TennCare of a death. The purpose of the RFR form extends beyond mere notification. It is also an official request for TennCare to release its claim on the estate or to waive or delay recovery. It's an essential step for the estates of individuals who were TennCare recipients.

  • You need to pay a fee to submit the RFR form. There is no fee required to submit a Request for Release form to TennCare. This process is entirely free, eliminating financial barriers to submission.

  • Any email can be used to submit the form. The form must be sent to the specific email address provided by TennCare for RFR submissions. Using a different email address could result in non-receipt and delay in processing the request.

  • The deceased's medical records must be submitted with the form. Medical records are not required for the submission of the RFR form. Instead, you should include the deceased's death certificate and, depending on the circumstances, other specific documents like the birth certificate of a minor child or proof of long-term care insurance.

  • TennCare will automatically waive its claim if the deceased is survived by a spouse or child. While TennCare does consider waivers or delays in recovery if the deceased is survived by a spouse or a child under 21 (or blind/disabled as determined by the Social Security Administration), submission of the RFR form is still necessary. TennCare's decision to waive or delay its recovery claim is not automatic and will depend on the review of the information and documents provided.

By clearing up these misconceptions, individuals dealing with the estate of a deceased loved one can navigate the TennCare RFR process with more confidence, ensuring they comply with all requirements for the submission.

Key takeaways

Filling out and submitting the TennCare Request for Release (RFR) form is crucial when dealing with the estate of a deceased person who received TennCare benefits. Here are key takeaways to ensure the process is smooth and adheres to the required guidelines:

  • Where to send the form: The completed form, along with the necessary documents, can be emailed, mailed, or faxed to the RFR Processing Unit in Nashville, TN.
  • Documentation for deceased with children under 21: If the deceased has surviving children under the age of 21, a copy of each child’s birth certificate needs to be included with the form.
  • Long-term care insurance documentation: If the deceased had long-term care insurance, a copy of the policy documents must be sent with this form.
  • Documentation for deceased children who are disabled or blind: For a deceased person who is survived by a child that the Social Security Administration has determined to be blind or permanently and totally disabled, a copy of the child’s birth certificate and the determination/award letter from the Social Security Administration is required.
  • Requesting a waiver or delay in claim recovery: The form allows requestors to ask TennCare to waive or delay the recovery of its claim under certain conditions such as the presence of a surviving spouse, child under 21, or if the deceased had long-term care insurance.
  • Trust information: If the deceased was the beneficiary of a trust with a Medicaid payback provision, the form requires information about the trust and the trustee, along with a copy of the trust document.
  • Death certificate inclusion: A death certificate of the deceased must always be included when submitting the request for release form.
  • Accessibility and language assistance: The form provides information on how to access free language assistance services and is committed to non-discrimination.
  • Contact information for help: For anyone needing help filling out the form, understanding its content, or requiring assistance due to a disability, the document lists contact numbers for free support services.

Adhering to these key points ensures that the request processes smoothly and that any entitlements or obligations are clearly communicated and addressed in compliance with TennCare policies.

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